Virtual Therapy · Serving Manitoba
TEO Counselling Services provides online therapy to adults and couples across Manitoba — Winnipeg, Brandon, Steinbach, and everywhere in between. No commutes and no waiting rooms: meet with your therapist from wherever you feel comfortable.
Free initial consultation · No referral needed · Seven days a week
Every registration above can be checked on its public register — the links go straight there.
Online therapy in Manitoba, at a glance. TEO Counselling provides therapy across Manitoba through online sessions with two clinicians: Mohamad Shabib, MACP, a Canadian Certified Counsellor (CCC) with the Canadian Counselling and Psychotherapy Association, and Rola Shbib, BSW (Hons), RSW (Ontario). Individual sessions are $150 and couples sessions are $175, each 60 minutes, with appointments from 2:00 pm to 11:00 pm Central Time, seven days a week. Manitoba Health does not cover counselling in private practice; whether an extended health plan reimburses depends on the designation it names — CCC or RSW, and every session comes with an insurance-ready receipt. The first step is a free 15-minute consultation, and evening and weekend appointments are routine. Direct billing is available with Mohamad for Pacific Blue Cross and TELUS eClaims plans (Canada Life, Manulife); with Rola you pay per session and submit the receipt. Coverage depends on the credentials your plan recognizes — check for CCC or RSW. See direct billing for the detail.
Mohamad Shabib, MACP, CCC, is a Canadian Certified Counsellor with the Canadian Counselling and Psychotherapy Association (CCPA) — a voluntary national certification, not a provincial licence. Sessions are available in English and Arabic.
Trauma and PTSD therapy, including EMDR and Internal Family Systems
Couples counselling using the Gottman Method
Anxiety, stress, and burnout
Depression and low mood
Faith-informed and spiritually integrated therapy, including support for Muslim clients
Newcomer, immigrant, and second-generation identity challenges
Trauma work, including EMDR, and couples work both run online here, following the same structure they would in a room. Online sessions also mean you can keep the same therapist whether you live in downtown Winnipeg or a rural community — and appointments fit around work and family instead of traffic.
Some Manitoba extended health plans include coverage for counselling. Coverage for services provided by a Canadian Certified Counsellor (CCC) varies by insurer, so check your plan details before booking. You will receive a receipt after each session to submit to your provider.
Sessions for Manitoba clients are with Mohamad Shabib, MACP, CCC or Rola Shbib, BSW (Hons), RSW (Ontario), and we confirm which on the free consultation call. Mohamad Shabib concentrates on trauma and relationships: Advanced EMDR through an EMDRIA-approved programme, Internal Family Systems Levels 1 and 2, the Gottman Method Levels 1 and 2 for couples, and CBT for Trauma Levels 1 and 2. He has also worked directly in concurrent trauma and addictions treatment.
Sessions are available in English and Arabic, and you can move between the two mid-session if that is how the words arrive.
One point of honesty about credentials, because it is the sort of thing that is easy to blur: the CCC designation is a voluntary national certification held through the Canadian Counselling and Psychotherapy Association, not a provincial licence. Counselling is not a regulated profession in Manitoba, which is precisely why the designation behind the person matters when you are choosing.
Individual therapy is $150 per 60-minute session. Couples counselling is $175. The first conversation — 15 minutes, to work out whether this is a good fit — is free, and there is no referral needed to book it.
There is no provincial health-plan billing for counselling in Manitoba. Sessions are paid privately, and you receive an insurance-ready receipt after each one. Some extended health plans reimburse services provided by a Canadian Certified Counsellor (CCC), but the amount and the wording differ from plan to plan, so it is worth checking your own booklet for the designation it names before your first session.
A small number of reduced-fee spots are held. If cost is the thing standing in the way, say so on the consultation call.
Sessions run from the Pacific coast, and Manitoba is on Central Time — two hours ahead, all year, since both provinces change their clocks together.
Sessions run from noon until nine in the evening Pacific time, which is two in the afternoon until eleven at night in Manitoba — the same window every day of the week. A seven o'clock appointment in Winnipeg is five in the afternoon on the coast, comfortably inside the day.
The free consultation is a conversation, not an assessment. You describe what is going on in whatever order it comes out, and you get a straight answer about whether this is the right kind of help — including if the honest answer is that someone else would be a better fit.
The first full session is mostly history and direction: what brought you here, what has already been tried, what you want to be different. Nothing is dug into before you are ready, and structured trauma work in particular does not begin until there is enough stability and enough trust in the room to make it worth doing.
From there the pace is yours. Some people come weekly for a few months and stop; others come fortnightly for longer. There is no package to sign and no minimum number of sessions.
What you say in session is kept confidential, with the limits every Canadian therapist works under: a risk of serious harm to you or someone else, a child in need of protection, a court order or subpoena, and the reporting obligations a regulator can impose. Those limits are explained in full in the first session, before anything sensitive is discussed.
Appointments for Manitoba run from 2:00 pm to 11:00 pm Central Time, seven days a week. The practice keeps Pacific hours and Manitoba is two hours ahead all year, which is why the window reaches so late into the evening.
Counselling is not a regulated profession in Manitoba: no college registers counsellors or psychotherapists and no counselling title is protected. Manitoba's health-professions law does reserve one activity to authorized regulated professionals — a psychosocial intervention aimed at modifying a substantial, grossly impairing mental disorder — while expressly exempting counselling about emotional, social, educational or spiritual matters. That exemption is what keeps ordinary counselling lawful here, and it also means the province is not vetting the person you book with: the designation they hold carries the oversight.
Manitoba clients work with one of two clinicians, confirmed on the consultation call: Mohamad Shabib, whose Canadian Certified Counsellor (CCC) designation is held through the CCPA and carries its code of ethics and complaints process, or Rola Shbib, whose Registered Social Worker designation is held with the Ontario College of Social Workers and Social Service Workers — a registration that belongs to Ontario.
As for benefits, Manitoba extended health plans do not all reimburse the same designations. One booklet may name CCC, another RSW; the wording in your own plan decides a claim, so read it before the first paid session — or ask the insurer to confirm.
No. TEO Counselling is online only — every session is online, wherever you are in the province. That is deliberate rather than a limitation: it means someone in Thompson or Steinbach has the same access as someone in the city, and it is why there is no waitlist.
No. Counselling and psychotherapy are not covered by provincial health plans anywhere in Canada. Coverage comes through extended health benefits, employee assistance programmes, or private payment. You receive a receipt after each session for submission to your insurer.
Yes. The service is province-wide. All you need is a private space and a reasonably stable internet connection — and if the connection is unreliable, sessions can run by phone instead.
There is currently no waitlist. The booking calendar shows real availability rather than an estimate, so you can see the next open consultation time before you book.
That is what the free consultation is for, and it is a reasonable thing to be unsure about. If a different kind of support would serve you better, you will be told so directly.
Klinic Community Health in Winnipeg offers free drop-in counselling: a one-time session with a trained counsellor, no appointment, for anyone 13 or older, at 167 Sherbrook Street. Klinic's crisis line, (204) 786-8686, is free around the clock. If you are employed, your Employee Assistance Program (EAP) may cover a few sessions. More options are on our free and low-cost list.
Therapy is not a crisis service. If you need someone now, these are free and staffed around the clock:
More Manitoba crisis lines and free programs — verified, with links — are on our resources page.
Our library of 24 free printable tools — workbooks and handouts on anxiety, trauma, grief and relationships — is free to download and use between sessions.
If you are in immediate danger, please call 911.
Every session is online, so where you are in the province changes nothing about access. These pages cover the local picture.
It is a chance for both of us to see whether we're the right fit — no pressure, no commitment.
Book Free ConsultationIf you would rather ask a question before picking a time — about fees, coverage, or how online sessions work in Manitoba — send a short note and we will reply by email.
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